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Twinning Project: Activities


Activity 0.1 Project Set-up

In the first project month the RTAs in close cooperation with the beneficiary install the project structure and prepare the up-coming activities in consultations with their counterparts. The following steps are taken:
• Establishment of RTA offices
• Preparation of the RTA assistants for their tasks in the project
• Identification of contact persons
• Establishment of contacts to other relevant institutions and organisations in the water sector

Activity 0.2 Kick-Off Meeting

The kick-off meeting announces the project start to all involved parties and brings together the direct stakeholders of the project, The participation of representatives of the political level and the preparation of a press conference and information material ensure the broad awareness of the project’s objectives and activities. The preparation of the kick-off meeting includes:
• Identification and invitation of participants and elaboration of a programme
• Initial conference with all project partners (PLs, RTAs and RTA Counterparts, Key STEs, and other stakeholders)
• Presentation of objectives, activities and time schedule of the project
• Press conference and information event for the broader public
• Establishment of working group

Activity 0.3 Coordination with parallel projects and the ICPDR

This activity ensures the exchange of information between the ongoing projects in the water sector in Serbia and contributes to the sustainability of the project results through the integration in a network of institutions and initiatives. Within the activity the MS experts prepare and implement regular meetings with representatives of parallel projects (see Article 1.3) in order to exchange information and to align activities regarding the water sector in Serbia and the neighbouring countries.

Activity 0.4 Wrap-up workshop

In the wrap-up workshop the project team comes together to summarize the project results, carry out a first evaluation and develop jointly with the Serbian counterparts new project ideas.
The project results are documented and disseminated to the stakeholders in the water sector in the Republic of Serbia. Further the public is informed on the project outcomes. In detail the following tasks are completed:
• Presentation of the project results and lessons learnt
• Evaluation of the project
• Definition of further tasks and training needs
• Presentation of new project ideas
• Up date of the project information with project outcomes and dissemination to the main stakeholders
• Organisation of press information
Besides the project leaders, RTAs and counterparts also the principal short term experts and their Twinning partners participate in the workshop. The principal experts summarize the project results for their specific field of expertise and together with their Serbian partners give an outlook and elaborate new project approaches and ideas.

Activity 1.1.1 Assessment of the institutional structures and review of achieved training by the WD and Hydromet in the field of River Basin Management Planning

The assessment is divided into two parts. First, the MS experts review the general institutional structures in the water sector in the Republic of Serbia and evaluate their ability to implement and enforce the EU water legislation. Second, the know-how of the staff involved in water management is reviewed. Therefore a workshop is organised to review the main problems the personnel of the WD and of other involved authorities in carrying out water administration.
The EU experts prepare a checklist for training needs in the field of River Basin Management Planning which is used by the BC staff for a self-assessment.
The EU experts will sift through the available training materials that the Serbian counterparts received so far. The results of the analysis contribute to the development of the training plan for specific seminars (see 1.1.2) and to the elaboration of training material in activity 1.1.4. Furthermore, the undertaken training programs within the Sava Basin Project and the ICPDR will thoroughly be reviewed by the EU experts. The assessment results in recommendations for priorities of the training plan.

Activity 1.1.2 Establishment of joint working group with WD and Hydromet

Out of the staff of WD and Hydromet a pool of particularly suitable persons is found to realise the "train-the-trainer"-principle on the one hand and on the other hand to support the EU experts in their daily work. Ca. 3 to 5 BC experts from WD and Hydromet involved in the implementation of the WFD and training measures will be identified. The BC experts closely co-operate with the EU experts and play an important role as multipliers in their respective departments.

Activity 1.1.3 Formulation of a Training Plan

Based on the assessment of the existing know-how and the gaps identified in activity 1.1.1 a training plan will be formulated jointly by the EU experts and the joint working group of the WD and Hydromet. The training covers the implementation of the WFD, regarding the components of Reporting, Public Information, Implementation of protection measures, GIS and Monitoring, plus the components of River Basin Management Plans, Economic Analysis, Analysis of Pressures and Impacts, Environmental Objectives and Risk Analysis, at the extent that has been determined by the review mentioned in activity 1.1.1. The training takes into account the EU Guidance documents on the Common Implementation Strategy of the WFD.

The training plan is structured along the following sections:
• Introduction to the implementation of the WFD (taking into account the above mentioned issues and documents)
• General administrative and water oriented law
• Eurowaternet
• Specific seminars on River Basin Management Planning (see 1.2.1.)
• Specific seminars on hydrological data processing and analysis as needed for River Basin Management Planning (see 1.2.1)
• Financial planning
• Personnel management
• Administrative structures
• Involvement of the public
The training plan functions as a compendium for the training materials and the training units that will be offered during the course of the project to the staff of WD and Hydromet.

Activity 1.1.4 Preparation of training materials

The preparation of training material is implemented parallely to the training seminars in activity 1.2.1 and takes the training plan developed under activity 1.1.3 into account.
The training material includes the presentation of examples from MS water administration and the review of cases from the water administration in the Republic of Serbia. In particular problematic cases and cross-border cases will be reviewed. The training is mainly based on the WFD and their specific CIS guidance documents, the Eurowaternet concept and relevant key EU Directives in the water sector, as well as legal requirements of the Republic of Serbia. A key focus will be on cooperation among governmental institutions, including authorities from other sectors, i.e. energy, transport, etc. The BC staff from the WD provides all necessary information, especially the case-studies to be used in the training seminars. Case studies will be chosen well in advance to allow ample time for translation.

Activity 1.2.1 Introduction of conceptual issues for the implementation of the Water Framework Directive

In order of carrying out the activities in sub-component 1.2 and in component 2 three series of seminars are held which address the WFD issues for formulating the RBMP for the selected pilot small river catchment area.

The specific issues of the seminars are defined according to the training plan elaborated under Activity 1.1.3.

The seminars are held on specific subject (i.e. for surface water and groundwater issues). Three main strings of seminars related to the fields of RBMP I Characterisation of the River basin and Programme of Measures), II Monitoring Programme and III Reporting/GIS related topics.

Seminars on RBMP related issues

I. Characterisation of the River Basin and Programme of Measures

A set of 8 subject specific seminars is held directed to the staff at working level of WD and Hydromet. Tailor made solutions of seminars to the specific content needs identified in the assessment of knowledge (see activity 1.1.1) from front running projects and activities. The topics of the seminars comprise the aspects of the characterisation of river basins and the formulation of programmes of measures for surface water and groundwater. The considered subjects are as follows:

Description of the river basin and water body types, establishment of type specific reference conditions for surface water body types, identification of pressures, assessments of impacts, (Risk analysis), surface water status, initial characterisation of groundwater

Further characterisation of groundwater, review of the impact of human activity on groundwater, review of the impact of changes in groundwater levels, review of the impact of pollution on groundwater quality (risk analysis) impact of flood protection measures on the ecological status of water bodies groundwater status

Economic analysis

Description of protected areas

Programme of measures concerning surface and groundwater

II. Monitoring Programmes (surface water, groundwater)

2 seminars are held referring to the field of surface water monitoring, with specific emphasis on automated measuring installations for surface water and groundwater with specific topics specified below:

Seminar 1
Monitoring concept of the WFD and Eurowaternet
Network design
Monitored parameters and observation intervals

Seminar 2
Automated monitoring stations design
Operating automated monitoring stations
Maintenance of automated monitoring stations

III GIS and Reporting issues

GIS and reporting issues of the WFD will be addressed by 3 seminars which aim to complement the on the job training of these issues.

Seminar 1
Reporting aspects of RBMP according WFD

Seminar 2
General application of GIS in RBMP and mapping

Seminar 3
Application of special GIS Tools in RBMP

Activity 1.2.2 Characterisation of the river basin district, review of the environmental impact of human activity and economic analysis of water use (Article 5 WFD)

Jointly the BC and MS project partners prepare the characterisation of the pilot small river basin. The introduction into the conceptual approach for the elements listed below will be given in specific seminars dedicated to the corresponding subjects as specified above in component 1.2.1. The MS experts support the BC experts in their day-to-day work with advice and best-practice examples.

For the issue surface water the experts proceed as follows:

• Characterisation of surface water body types according WFD i.e. Description of the river catchment (i.e. landscape, soil types, land use, climate, demographic setting, etc.); Rivers (Size, typology, delineation of water bodies provision and objectives etc.); Lakes (Size, typology, provisional objectives etc.); Wetlands
• Establishment of type specific reference conditions for surface water body types.
• Identification of Pressures
• Assessments of Impacts (Risk analysis)
• Surface Water Status

For the issue groundwater the experts proceed the following steps are made

• Initial characterisation of groundwater
• Further characterisation of groundwater
• Review of the impact of human activity on groundwater
• Review of the impact of changes in groundwater levels
• Review of the impact of pollution on groundwater quality (Risk analysis)
• Groundwater Status

Economic Analysis

Description of Protected Areas

Activity 1.2.3 Formulation of a monitoring programme of surface water and ground water status according to WFD and Serbian legal requirements in the small river basin

This activity is closely related to sub-component 2.1 Enhancing monitoring system and laboratory capacity. The monitoring programme elaborated in sub-component 2.1 is applicated as an element of the RBMP of the selected small river basin (see 2.1.1-2.1.4).

Activity 1.2.4 Formulation of the programme of measures (Art. 11 WFD) for the RBMP

The aim of this activity is to formulate a programme of measures (Article 11, WFD) for the Kolubara River catchment area, as a part of RBMP taking into account the results of the analyses required under Article 5 (WFD), in order to achieve the objectives established under Article 4 and Annex 7 (WFD). The MS experts support their BC counterparts in their day-to-day work to develop the programme of measures.

In the elaboration in this programme of measures special emphasis will be given to:

Reduction of significant point sources of pollution concerning:
• Urban,
• Industrial,
• Agricultural and other installations
for point source discharges liable to cause pollution, a requirement for prior regulation, such as a prohibition on the entry of pollutants into water, or for prior authorisation, or registration based on general binding rules, laying down emission controls for the pollutants concerned.

Reduction of significant diffuse sources of pollution concerning:
• Agricultural
• Urban
• and industrial and other sources,

Hydro-morphological pressures with a significant impact
This assignment includes:

• significant water abstraction,
• significant flow regulation, and
• significant morphological alterations.

• Measures to promote an efficient and sustainable water use.

• Measures deemed appropriate to reach cost cover for water services

• Measures of surface and ground water protection with the aim of avoiding deterioration in their quality in order to reduce the level of purification treatment required in the production of drinking water.

• Controls over the abstraction of fresh surface water and groundwater, and impoundment of fresh surface water, including a register or registers of water abstractions and a requirement of prior authorisation for abstraction and impoundment.

Activity 1.2.5 Mapping out water resources in the pilot river basin with the help of GIS techniques

The importance of GIS technique and efficient information and data management is addressed within this activity. Together with the BC partners preparatory works for the required maps for the Pilot River Basin Management Plan are carried out on the basis of existing data. According to the given technical setting it is intended to produce RBMP specific maps with the cooperation of the parallel Twinning project SR 05 IB OT 01 at the Republic Geodetic Authority.
The RBMP is a central reporting element for the water status, the monitoring programme and the programme of measures reflecting the activities of the public administration. By preparing GIS based maps reporting issues of the WFD in relation to River Basin Management and information dissemination of the water resources status is trained on the job. A strong crosslink to the envisaged water resources information system is obvious and input for its structure could be expected from this activity.

Activity 1.2.6 Study tour on surface and groundwater monitoring and the use of GIS

A study tour for 10 BC experts from WD and Hydromet is organised to present different types of surface and groundwater monitoring facilities as well as GIS applications used in River Basin Management in the Federal Republic of Germany. The aim of the study tour is to familiarise the BC experts with administrative structures in the water sector in Germany involved in monitoring in the framework of River Basin Management Plans. The application of GIS systems in water monitoring is particularly emphasized. The whole spectrum of automated devices is visited in order to delineate technical requirements/solutions for the selection and planning of the stations in the pilot river basin and in Serbia. The installations visited are located in the City of Hamburg and the City of Worms. In Hamburg a complete set of different automated monitoring measuring stations and solutions can be visited on the River Elbe and other surface waters. In Worms the automated observation station lays on the bank of the River Rhine, with the particularity of being connected directly with laboratory installations.
The study tour takes place in the first phase of the project in order to provide the BC experts with the necessary basic know-how relating to automated water monitoring and GIS applications. As the facilities in Serbia to demonstrate the day-to-day work with automated facilities and GIS are limited, a study tour is the only opportunity to present a functioning water monitoring system based on high-tech instruments. Besides the basic knowledge on the technical functioning of the German water monitoring system the BC experts are familiarised with the administrative requirements of a comprehensive water monitoring system, which supports the implementation of the WFD. On that basis the BC expert are able to assess the strengths and weaknesses of water monitoring in Serbia and they improve their decision-making capacity for optimal solutions in their home administration concerning new equipment and administrative reforms.

Activity 1.3.1 Gap analysis of the existing legal framework in the water sector in Serbia

The current legal framework of the water sector in Serbia, including the new Water Act, is thoroughly analysed by the MS experts with special regard to its compliance with the relevant EU-Directives. This includes particularly a WFD oriented review of first and second regulation level. The legal framework of the administrative procedure will be taken into account as well as the main corresponding acts for the daily work of the Serbian Water institutions.
The analysis of shortcomings will be listed in tables of concordance for the relevant legal acts of the Serbian and EU legislation and proposals for amendments will be submitted by the MS experts.

Activity 1.3.2 Preparation of the transposition of key directives

Starting from the results of the analysis pursuant 1.3.1 special attention will be paid to the EU-key directives which have not yet been prepared for transposition into the national legislation in Serbia. Special regard is paid to the WFD, the UWWTD, the Nitrates Directive and the Drinking Water Directive. Further Directives are selected for the preparation for transposition upon local needs and priorities identified by the BC and the Commission e.g. in the context of Enhanced Permanent Dialogue, Sub-Committee meetings, etc.. An action plan for the transposition of these Directives into national legislation is prepared by the BC staff with the support by the MS experts. This action plan includes an overview of the main aspects of the Directives, necessary administrative restructuring and a time schedule for its transposition.

Activity 1.3.3 Upgrading administrative structures for enforcement

The existing institutional framework of the Water Directorate and other involved authorities are thoroughly reviewed and analysed by MS experts with regard to their responsibilities to supervise and control the enforcement of the existing water legislation. In an action plan for upgrading enforcement structures areas are identified where administrative structures can be optimised. This activity is closely linked to Sub-component 2.2, as monitoring responsibilities have a direct impact on capacity building within the WD. A proposal for the amendment of the organisational structure concerning economic and operating efficiency will be submitted meditating the challenging basic conditions in the Republic of Serbia.

Activity 1.3.4 Development of a financial plan

The MS experts support the elaboration of a financial action plan according to the harmonisation needs with the EU acquis communitaire in the water sector.
The basis for the financial plan is the definition of strategic goals for the reform of the water sector in Serbia. Therefore the current situation of water management in the Republic of Serbia is assessed jointly by the MS and BC partners. Based on the results of the assessment goals are defined that should be attained within five years to improve the situation concerning drinking water supply, groundwater and surface water quality. Moreover the MS experts provide a list of long-term goals in order to solve the problems in the field of water in the Republic of Serbia and consult their BC counterparts about it. The planning horizon should cover a period of 20 years. The social and economic conditions of Serbia shall be taken into account. The financial action plan takes the action plans for legal harmonization and upgrading of enforcement structures into account and fixes the necessary investments, fixed costs (human resources and additional expenses), budgets and shares in budgets as well as possible revenues (water or licensing fees). The financial action plan covers a mid-term planning period of 5 years as well as a long-term period of 20 years.

Activity 1.4.1 Restructuring of the administrative units responsible for human resource development

This activity aims to create a well functioning basis for human resources management meeting the requirements for the implementation and enforcement of the WFD in the Republic of Serbia. It starts with a survey of the given organisational structure for personnel management by the MS experts. For the survey the experts closely cooperate with the representatives of the Twinning project SR 04 AG 01 at the MAWM who address human resource planning for the entire ministry. On the basis of this survey the MS experts formulate recommendations for the improvement of human resource management and an adequate organisational structure.
The BC partners nominate a core team for recruitment, human resources development and motivation out of the staff of WD and Hydromet. The MS experts offer a training session for the core team on personnel management instruments in order to optimise the cooperation between the WD, Hydromet and the department for personnel management of the MAFWM. The training will familiarise the BC experts with the basic principles of human resource development.

Activity 1.4.2 Elaboration of a human resource development strategy

MS and BC experts jointly formulate a human resource development strategy taking the future requirements in the water sector of the Republic of Serbia and the harmonisation process with EU water acquis into account.
In the first step the requirements for a human development strategy are determined. Second, existing job profiles are reviewed by MS experts and recommendations for a redesign referring to the upcoming tasks in the water sector are presented In this context the principles of gender mainstreaming as well as Minority Issues (ethnic, disability etc.) are taken into account.
This activity is implemented in a close co-operation with the members of the core team, the department for personnel management of the MAFWM and the MS experts.

Activity 1.5.1 Assessment of obstacles and opportunities for public participation in the implementation of the WFD

The current situation concerning the public participation in the Republic of Serbia in the context of the implementation of the WFD is analysed by the MS experts. The main obstacles are identified and recommendations to overcome it are provided. The assessment includes the identification of the main stakeholders in the water sector and of the interests of the citizens of the Republic of Serbia. One part of the assessment is directed to the internal communication procedures within the Serbian water administration. This part of the activity is closely linked the activities under sub-component 2.2.

Activity 1.5.2 Design of a multi-level awareness strategy

The purpose of this activity is to develop a strategy for a proper arrangement to inform the public as well as stakeholders in water affaires in the Republic of Serbia. Two main objectives govern the elaboration of the public awareness strategy. First, the strategy has to address the regulations on public involvement and information required according to the WFD. Second, the general awareness and knowledge on water issues in Serbia shall be raised.
MS experts support the identification of the specific goals for public awareness raising, as well as the definition of adequate instruments and measures for awareness raising (PR material, website, role of the Water Resource Information Management System WRIMS). The strategy is completed by a time schedule for implementation.
Special attention will be paid to the possibilities of a well functioning Water Resource Information Management System (WRIMS). For that purpose input will be given for the development of such a WRIMS within the scope of a parallel technical assistance project in the context of wide spread user needs.

Activity 1.5.3 Implementation of the public awareness programme

BC and MS expert jointly develop key messages and draft a WFD public awareness campaign for a specific target group in order to implement the public awareness strategy elaborated in activity 1.5.2. BC and MS experts select effective instruments to disseminate the key messages to the selected target group. The MS experts provide advice for the use of public relation tools e.g. press release and conferences, website with information related to the water sector, newsletter etc. The public awareness campaign is launched in selected media and two WFD awareness seminars are carried out. The two stakeholder seminars on the restructuring of the water sector in Serbia are held during the project implementation period. The seminars bring together decision-makers from politics and industry as well as NGO’s and research institutes (e.g. universities) in order to disseminate important information on the project progress and to gain feedback on the awareness strategy. For the stakeholder seminars information material (leaflets, posters, and newsletter) is prepared with the support of the MS experts and disseminated to the participants.
The BC staff provides the seminar venue, the necessary equipment and the contacts to the stakeholders.
At the beginning and at the end of the project an evaluation of the awareness for WFD related issues is undertaken for a small target group with the help of questionnaires.

Activity 2.1.1 Review of the existing monitoring programmes and facilities (measuring stations, i.e. monitoring sites) for surface water, groundwater and hydrological observations, i.e. water level, discharge, sediment transport

MS experts review the existing monitoring programmes, concepts and monitoring facilities for surface water and groundwater. On site visits at selected monitoring sites are envisaged if found necessary. A gap analysis is being done with respect to fulfilment of requirements of WFD and Eurowaternet and Serbian legal requirements.

Activity 2.1.2 Redesign of the monitoring programme and observation network and sampling design for surface water, ground water hydrological observations, i.e. water level, discharge, sediment transport

Based on the results of the review of the existing monitoring programmes and facilities (Activity 2.1.1) an optimisation is prepared formulating recommendations for an observation network and monitoring programme which fulfils the demands of the WFD and Serbian legal requirements and fits into the Eurowaternet concept and ICPDR requirements. The findings will first be applied in the selected pilot small river basin. After an optimisation the results are transferred to the entire water monitoring network. A detailed strategy and technical plan for upgrading the water monitoring system in line with Eurowaternet and WFD requirements (including identification of infrastructure requirements, technical specifications, costing, training plans and all other prerequisites for the required investment in the required equipment) is prepared.
Here the MS experts provide on-the-job support for the involved BC staff. The elements of the monitoring programme (i.e. measured parameters and sites) will be delineated in a manner that allows to incorporate the findings in the River Basin Management Plan being elaborated in activity 1.2.1 The structure of the formulated monitoring programme relies on a pragmatic selection of parameters to be measured according to the WFD (Annex 5) and the Eurowaternet concept. The structure of the monitoring programme to be formulated in this project follows the concept delineated by in Annex 5 of the WFD.

Activity 2.1.3 Technical Implementation plan for enhancing the monitoring system and the monitoring facilities (hardware)

A detailed description for the equipment of automated monitoring stations for surface water and piezometric measuring gauges of groundwater based on the results of Activity 2.1.2 is developed. MS experts provide the involved BC staff with advice on the technical requirements for monitoring facilities.

The technical description delivers the baseline for supporting the tender process for the purchase of the technical equipment via EU and or other donor for Serbia concerning automated surface water measuring stations.

The technical description and implementation plan also contains the estimated investment and operating costs of automated measuring stations as well as the required numbers and profiles of the personnel for a sustainable operation of the measuring devices.

Activity 2.1.4 Training of personnel involved in Water Monitoring

2 BC experts from Hydromet who are involved in water monitoring are invited to specific internships in Germany to be qualified in the operating and maintenance of automated monitoring stations and the corresponding daily work procedures during a working period of 2 weeks. The internships follow a train-the-trainers approach. In their internship reports the participants develop a dissemination plan for the know-how obtained during the internship.

Activity 2.1.5 Development of a field handbook of methods for the collection, preservation and transportation of water samples.

A handbook for the collection, preservation and transportation of water and biota samples is drawn up jointly by BC and MS experts as standard reference for monitoring procedures. The manual considers existing Serbian standards as well as European standards and norms.
The handbook shall contain a description of standard procedures for the collection of water samples for groundwater and surface water. It is aimed to introduce this document as official guidance into the laboratory and sampling practice of the involved institutions in water monitoring,
The handbook will be limited to the sampling procedure and handling and conservation of the respective water sample of groundwater and surface water and biota sample. It will not include analytical instrumental procedure descriptions

Activity 2.1.6 Technical implementation plan for enhancing the laboratory equipment and capacity

The existing laboratory capacity of the involved institutions is assessed by the MS experts. They develop proposals for enhancing the laboratory capacity (hardware) in the form of a technical implementation plan. The analytical assessment procedure within the laboratory and the organisational structure is delineated taking the developed monitoring concept for the RBMP into account.
The assessment describes the needs/number of staff to guarantee a sustainable water monitoring process and the necessary profiles of the staff required for operating the corresponding laboratory.

Activity 2.1.7 Training of laboratory staff processing/handling of samples and analytical techniques

Four specific seminars in the form of laboratory training concerning the processing and handling of water samples are held by MS experts. Based on the given i.e. delivered equipment analytical skills are improved with the assistance of the international experts.

The seminars focus on the following issues:
– Laboratory management
– Sampling techniques processing and handling
– Analysis of samples
– Quality assurance/control of analytical data

After the seminars a training assessment with the participating officials is carried out in order to assess the training progress and further needs.

Activity 2.2.1 Assessment of intra- and inter-institutional communication procedures and data management

In order to obtain complete water monitoring data efficient communication procedures and data exchange within the involved institutions and between them are crucial. Within this activity an assessment of existing communication procedures/structures in the sphere of water with special emphasis on the management of monitoring data is carried out by the MS experts. A special focus is given to the data requirements related to the planned Water Resource Information Management System (WRIMS).
The assessment focuses on a gap analysis of data management and information flows. The gap analysis is the basis for the improvement of the communication and data exchange procedures in Activity 2.2.2.

Activity 2.2.2 Improve Communication between the institutions by the elaboration of standard communication/reporting procedure and systems

The BC and MS partners jointly elaborate a description of a reporting/framework scheme and identify basic organisational elements for reporting according Eurowaternet and WFD requirements. The MS experts support their counterparts from WD and Hydromet with best-practice examples and the know-how on reporting requirements under the WFD and Eurowaternet.

The MS experts set up recommendations for intra and inter administrative communication procedures of the water management administration and further involved institutions based on the assessment of the communication structures in the Serbian water administration and the EU experiences.

Activity 2.2.3 Quality assurance/control of the documentation of monitoring results and data

The MS experts produce an assessment of the existing documentation system for the monitoring data. On this basis they formulate general elements of a quality assurance system for the documentation of monitoring water data in the form of a guidance document. The guidance document is presented and disseminated to the staff involved in data processing.


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